Frequently Asked Questions
Planning your dream Christmas getaway? You're in the right place! With the festive season fast approaching, now is the perfect time to book your winter wonderland adventure. Here are the answers to our most common questions.
About The Tour
Our classic Christmas itinerary typically includes the magical landscapes of Finnish Lapland (home of Santa Claus), the festive capital cities of Stockholm (Sweden) and Copenhagen (Denmark), and may include scenic journeys through Norway's winter fjords, depending on the specific package you choose.
Our most popular Christmas packages range from 8 to 12 days, offering a perfect balance of guided activities and personal time for exploration.
Our Christmas tours run from late November through the first week of January, with special departures centered around Christmas Eve and Christmas Day for a truly festive experience.
Booking & Payment
You can book directly through our website, or by calling our travel specialists. Since our Christmas tours are very popular and fill up quickly, we recommend booking as soon as possible.
The price typically includes:
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All accommodations (e.g., quality hotels, unique log cabins, etc.).
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All transportation within Scandinavia as per the itinerary (coaches, trains, domestic flights).
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Daily breakfast and several special festive meals (like a traditional Christmas dinner).
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All listed tours and activities (e.g., reindeer sleigh ride, meeting Santa, Northern Lights chase).
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An expert English-speaking local guide.
The following are generally not included:
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International flights to the tour's starting point and from its end point.
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Travel insurance (mandatory for all travelers).
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Visa fees, if applicable.
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Most lunches and dinners (giving you the flexibility to explore local cuisine).
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Personal expenses and optional activities.
We offer a tiered cancellation policy. A full refund (minus a small administrative fee) is available for cancellations made 90+ days before departure. Partial refunds are available after that deadline. Please refer to our full terms and conditions for specific details.
Activities & Itinerary
The Aurora Borealis is a natural phenomenon and, while our itineraries are designed to maximize your chances of a sighting in prime locations, we cannot guarantee it. Our guides use local forecasts to take you to the best possible viewing spots on clear nights.
You'll get to experience authentic traditions such as visiting festive Christmas markets, enjoying a traditional Scandinavian Christmas dinner (Julebord), baking gingerbread, and of course, a private visit to Santa Claus Village in Lapland.
The tour is designed for anyone with a moderate level of fitness. Activities include walking through city centers and in snowy conditions. While adventures like dog sledding are exciting, they are not overly strenuous. Please let us know if you have any mobility concerns.
Absolutely! This tour is a magical experience for families and is highly recommended for children aged 6 and up who can enjoy the winter activities and travel.
Travel & Preparation
Layering is key! We strongly recommend:
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Base Layer: Thermal underwear (wool or synthetic).
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Mid Layer: Fleece or wool sweaters.
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Outer Layer: A high-quality, waterproof, and windproof winter jacket and pants.
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Footwear: Insulated, waterproof winter boots with good grip.
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Accessories: Warm wool socks, gloves or mittens, a warm hat, and a scarf or neck gaiter.
Yes, for specific arctic activities like snowmobiling and dog sledding, we provide professional-grade thermal overalls, boots, and gloves to ensure you stay warm and safe.
Scandinavia is part of the Schengen Area. Citizens of the US, UK, Canada, Australia, and many other countries do not need a visa for stays up to 90 days. However, we advise you to please check the specific requirements for your nationality well in advance.
You will need Swedish Krona (SEK), Danish Krone (DKK), and the Euro (EUR) for Finland. However, credit and debit cards are widely accepted almost everywhere.
Health & Special Requirements
Yes. Please inform us of any dietary needs (e.g., vegetarian, gluten-free, allergies) at the time of booking, and we will make the necessary arrangements with our hotel and restaurant partners.
Yes, comprehensive travel and medical insurance is mandatory for all guests on our tours. This is to ensure you are covered in case of any unforeseen circumstances.